Rethinking Storytelling in the Digital Era

As communicators in biopharma, we know that storytelling is key to conveying complex science, data readouts, and implications for human health.

Author Jeff Gothelf shared in Harvard Business Review a few years back that, “A poor storyteller can butcher even the best ideas, while a strong storyteller can present a daunting concept with care and compassion for their audience.”

Why is that?

Cognitive neuroscientist and behavioral economist Gleb Tsipursky says that “using stories speaks to emotions, inspires engagement, and is memorable.”

He says that stories tap into social intelligence, which he refers to as “the strategic capacity to evaluate and influence other people’s emotions and relationships.”

Translating these highly relatable stories into digital media that can still effectively convey key messages while also leveraging that social intelligence doesn’t come without its challenges.

A digital communications literature review last year published in the journal, Management Review Quarterly, put it this way:

“Compared to traditional communication, digital communication brings along distinct characteristics, such as changes in information flows, the density of information, or the timing of communication.”

The Center for Digital Storytelling recommends these seven elements of digital storytelling: 1. Point of View, 2. A Dramatic Question, 3. Emotional Content, 4. The Gift of Your Voice, 5. The Power of the Soundtrack, 6. Economy, or not overloading the viewer, and 7. Pacing.

How are you rethinking storytelling in the digital era?

Being “Authentic” Authentically

Authenticity.

We can’t neatly wrap up this week’s topic with a tidy little bow, but we’re wading in anyway, with the end of February concluding Black History Month and Women’s History Month in March.

But that’s not all. There was recently Martin Luther King Jr. Day and the International Day of Women and Girls in Science.

And then there are Rare Disease Day and International Women’s Day coming up.

Phew.

Harvard Business Review put it succinctly back in 2013: “Be yourself, but carefully.” Being unabashedly honest in the workplace could backfire or at its worst, create an unsafe environment.

In a recent exchange on Adam Grant’s Rethinking podcast with D&I leader and author Denise Hamilton, he asked what word we may want to abandon from our vocabulary.

She said: Authentic.

It’s fair to say a lot of us would find that answer surprising.

Denise posits that, rather than being merely unfiltered, be effective, impactful.

When our T2B community last discussed corporate advocacy, a big takeaway emphasized that addressing sensitive subjects requires timely action and AUTHENTICITY.

This will continue to underscore all our monthly themes this year.

So, let’s take the time to ask ourselves: How do you determine what quote-unquote being authentic means to you… to your leadership, to your org or to your clients? How can we as an industry ensure not only what we say but what we do is value-driven and has tangible, positive impact?

Thanks for joining us in these considerations.